Commerce isn’t one-size-fits all. Returns aren’t either.
Identify, assess, and adjust return practices in real time to align policy with modern business needs.
Up to 75% of return budgets are spent on as little as 15% of transactions.
Take back control with Tern..
Enhance customer experience and reduce return costs by dynamically applying custom return policies based on customer behavior and SKU level characteristics.
Tern Director
Identify trends and measure performance against internal and market benchmarks while visualizing customer, order, and return data to understand business impact.
Tern Insights
Augment existing return channels with a premium home pickup solution, offering a superior customer experience at a lower cost than a shipping label.
Tern Home Pickup
