
Commerce isn’t one-size-fits all. Returns aren’t either.
Identify, assess, and adjust return practices in real time to align policy with modern business needs.
Up to 75% of return budgets are spent on as little as 15% of transactions.
Take back control with Tern..
Create, manage, and route transactions to custom return policies in real time by analyzing customer behavior and transaction patterns, enabling merchants to reduce return losses and optimize retention.
Tern Director
Deliver multi-level return intelligence powered by ML/AI to uncover hidden economic relationships in retail transactions, helping merchants reduce costs, increase LTV, and improve profitability.
Tern Insights
Mitigate today’s return problems
Tern can help
Reducing overheadand shipping costs up to 50%
Increasing conversion on new customer engagement
Getting faster time to decision related to inventory utilization
Increasing average number of purchases-per-customer